Last updated: September 23, 2026
These are the service providers that process dealership data on behalf of Dealer1 Solutions (Shitenko Holdings Inc.). Each is bound by contract to protect the data and use it only to provide its service. Some are located outside Canada, mainly in the United States, where data may be accessible to authorities under local law. Providers marked “if enabled” only receive data when your dealership turns that feature on. We give dealerships at least 15 days' notice before adding a provider. Questions: info@dealer1solutions.com.
| Provider | Purpose | Data | Location | When |
|---|---|---|---|---|
| Supabase (on Amazon Web Services) | Database, authentication, file storage, real-time updates | All dealership data stored in Dealer1 | AWS data centre in the region of our database project | Always |
| Vercel | Application hosting and delivery | All data in transit through the application | United States / global edge network | Always |
| Stripe | Subscription billing and payments | Dealership billing contact and payment details (Dealer1 never stores card numbers) | United States | Always |
| Resend | Outbound email and inbound mail for dealership mailboxes | Email addresses and message content | United States | Always |
| Twilio | SMS messaging with customers | Customer phone numbers and message content | United States | If enabled |
| Anthropic | Dealer1 Co-pilot AI assistant | Records a user asks the Co-pilot about and files they attach (card, SIN/SSN and bank numbers removed; licence numbers masked) | United States | If enabled |
| OpenAI | Smaller AI helpers (note summaries, estimate descriptions, checklists) | Vehicle notes, service line items, names in notes (card, SIN/SSN and bank numbers removed) | United States | If enabled |
| Gmail / Google Calendar connection and address lookup | Mail, calendar events and addresses of users who connect their Google account | United States / global | If enabled | |
| Microsoft | Outlook / Microsoft 365 mail connection | Mail of users who connect their Microsoft account | United States / global | If enabled |
| CDK Global (Fortellis) | Two-way sync with a dealership's CDK DMS | Appointments, customers and vehicles exchanged with the DMS | United States | If enabled |
| MarketCheck | Market pricing for inventory | VIN, year/make/model, mileage (no customer data) | United States | If enabled |
| CARFAX | Vehicle history and valuation | VIN (no customer data) | Canada / United States | If enabled |