Commercial-Vehicle Weight-Class Documentation: What's Changed and What Hasn't
In 1975, the Federal Trade Commission published the Holder Rule, and for nearly fifty years, dealers thought they had the whole compliance playbook figured out....
State Emissions Program Participation: What's Changed and What Dealers Miss
When's the last time you looked at your state emissions program participation agreement? Not the summary. The actual document. If you're like most dealers, it'...
What's Actually the Same on the I-9 Form
It's Monday morning in the service department, and your HR coordinator flags you down with a question that's probably kept her up over the weekend. "Are we stil...
Form 8300 Compliance Has Quietly Gotten More Complex: What Dealers Need to Know in 2024
According to the National Automobile Dealers Association, approximately 12% of dealership sales still involve cash or cash-equivalent transactions, yet fewer th...
Myth #1: AML Thresholds Haven't Changed, So Your Old Procedures Still Work
Seventy-three percent of dealerships believe their AML (anti-money laundering) compliance program is current with federal requirements. Industry surveys suggest...
PTO Policies for Salespeople: What's Changed in Dealership Operations and What Hasn't
When Salespeople Started Taking Days Off: The Quiet Shift in Dealership PTO Back in 1985, the idea of a car salesman asking for a week off during spring was es...
Employee Handbook Updates: What's Changed and Why Your 2019 Version Is Holding You Back
Why Your Handbook Probably Hasn't Changed Since 2019 (And Why That's a Problem) It's January. You're sitting in your office with a cup of coffee that's already...
Dealership Cybersecurity Basics: What's Changed and What Hasn't
You're sitting in your office scrolling through emails when one lands from your IT person. Subject line: "Urgent – Potential Security Breach." Your stomach drop...
DMS Migration Planning: What's Actually Changed and What Hasn't
Your current DMS probably isn't doing what it did five years ago, and switching to something new won't fix the real problems holding you back. That's a bold st...
Local SEO for Multi-Rooftop Dealer Groups: What's Changed and What Hasn't
How Many of Your Store Locations Are Actually Showing Up in Local Search? If you're running a dealer group with multiple rooftops, you probably think you've go...
Attribution Modeling for Dealership Ad Spend: What's Changed and What Hasn't
The first online ad ever sold was a banner for a New York law firm on a website called HotWired back in 1994. That firm paid $30,000 for the placement and had n...
Spanish-Language Dealership Marketing in 2024: What's Actually Changed
The Spanish-Language Marketing Mistake Most Dealerships Still Make Most dealerships treat Spanish-language marketing like an afterthought. They slap a Google T...