The One KPI That Predicts Group Purchasing Agreement Success
Why Your Group Purchasing Agreement is Failing (And It Has Nothing to Do With Negotiating Power) You've just spent three months hammering out a group purchasin...
The One KPI That Predicts HR Standardization Success Across Your Dealer Group
If you're running a dealer group with three rooftops or thirty, you've probably tried standardizing HR processes across your franchise portfolio. You've rolled ...
The One KPI That Predicts Your Dealer Group's Benefits & 401(k) Rollout Success
The One Metric That Actually Predicts Whether Your Dealer Group's Benefits Rollout Will Succeed Most dealer groups bungle their benefits and 401(k) integration...
Days to Front-Line: The One KPI That Predicts Newly Acquired Rooftop Success
Most dealer groups mess this up the moment the ink dries on the acquisition paperwork. They buy a new rooftop, pat themselves on the back, and then wonder six m...
The One KPI That Predicts Single-Point Store Acquisition Success
Back in the 1980s, when dealer groups first started consolidating franchises into regional clusters, somebody had a hunch. The most successful acquisitions were...
The One KPI That Actually Predicts Whether Your Multi-Rooftop BDC Will Succeed or Fail
The One KPI That Actually Predicts Whether Your Multi-Rooftop BDC Will Succeed or Fail It's 8:47 a.m. on a Tuesday. Your BDC manager in Dallas is texting you a...
The One KPI That Predicts Shared Service Center Success in Your Dealer Group
The One Number That Separates Winning Dealer Groups From the Rest Most dealer groups measure shared service center success the wrong way, and it's costing them...
The One KPI That Predicts Auction Bidding Success for Specialty Inventory
Back in the 1980s, when specialty vehicle auctions were still dominated by phone bidders and printed catalogs, dealers had almost no way to predict which lots w...
The One KPI That Predicts Powersports Service Department Success
Most powersports service directors are chasing the wrong metric. They obsess over labor dollars per RO, CSI scores, and gross profit margins. Those matter, sur...
The One KPI That Predicts Off-Lease Inventory Acquisition Success
What if the single best predictor of whether your off-lease acquisition strategy will succeed or fail isn't your buying power, your auction access, or even your...
The One KPI That Predicts Your Dealer's Collector-Car Strategy Success
You're sitting in your office on a Tuesday morning, staring at a spreadsheet of specialty inventory that isn't moving. Maybe it's three exotic cars on consignme...
The One KPI That Predicts Exotic and Luxury Used Inventory Success
Seventy-three percent of dealers who fail with specialty inventory cite a single reason: they don't know how long their vehicles are actually sitting. That's n...