How Top-Performing Dealers Handle a Facility Image Program Rollout
Back in the mid-1990s, a group of Toyota dealers in Southern California realized something that seems almost obvious now: the way a facility looks directly impa...
How Top-Performing Dealers Benchmark Solar Panel ROI on Dealership Rooftops
Most Dealers Install Solar and Then Wonder Why Their ROI Looks Like a Flatbed Tire Here's the thing nobody talks about: putting solar panels on your dealership...
How Top-Performing Dealers Handle Dealership Signage and Wayfinding
Most dealerships treat signage like an afterthought. You've got a big sign out front with the name and logo, some directional arrows taped to walls, maybe a han...
How Top-Performing Dealers Handle ADA Compliance at Dealerships
The Hidden Liability Costing Dealers Thousands in Legal Exposure Nearly one in four ADA compliance complaints filed against automotive retailers involve dealer...
How Top-Performing Dealers Hit Service Bay Throughput: A Facility Benchmarking Guide
Seventy-three percent of dealerships report that their service bays are a bottleneck, yet fewer than one in five have made meaningful facility upgrades in the p...
How Top-Performing Dealers Execute LED Retrofit for Dealership Lighting: A Benchmarking Guide
It's 6 AM on a Tuesday. Your service director texts you a photo of the parking lot. Half the lights are flickering. The other half are burnt out. Your customers...
How Top-Performing Dealers Handle Showroom Redesign Projects: The Operations-First Approach
Most dealers treat a showroom redesign like a weather system rolling in from the west: something you see coming, but you're never quite ready when it arrives. Y...
The Hidden Economics of Medium-Duty Truck Sales: What Separates Leaders From the Pack
The Hidden Economics of Medium-Duty Truck Sales: What Separates Leaders From the Pack Back in the 1980s, when medium-duty trucks were mostly the domain of loca...
How Top-Performing Dealers Benchmark Commercial Sales Manager Pay Plans
How many commercial sales managers at your store know what their next paycheck will actually look like? If they're squinting at a spreadsheet trying to reverse-...
How Top-Performing Dealers Handle Commercial Vehicle Delivery Logistics
Most dealers treat commercial vehicle delivery like they treat retail passenger cars. They shouldn't. Top-performing dealers who move serious fleet volume have...
How Top-Performing Dealers Handle Fleet Service Maintenance Contracts
Most dealers treat fleet service maintenance contracts like an afterthought—a checkbox at the end of the sale that someone in the back office handles when they ...
How Top-Performing Dealers Win With Upfitter Partnerships: A Benchmarking Guide
Upfitter partnerships aren't handled the same way across dealerships, and the results reflect it. Top-performing dealers close 40% more upfitter deals annually ...