Acquiring an Existing Dealership: What's Changed and What Hasn't
The Dealership Acquisition Playbook: What's Different Now In 1954, when the Interstate Highway System was just getting paved and suburbs were exploding, buying...
Dealership Expansion Site Selection: What's Actually Changed in 40 Years
Back in 1985, when Dealership Magazine ran its first franchise location study, the checklist was straightforward: population within 15 miles, household income a...
Building a Vehicle Presentation SOP That Controls the First Pencil
How many times this month has a customer walked into your showroom, locked eyes with the perfect truck, and your salesperson showed them the infotainment system...
Executive Recruiting for Dealer Groups: What's Changed and What Hasn't
The Dealership Talent Crisis: A 40-Year Pattern That Still Governs Who Gets Hired In 1984, the National Automobile Dealers Association published a survey showi...
How to Build an SOP for New Salesperson Ramp Plans That Actually Works
The Wrong Way to Train New Sales Staff (And How to Fix It) Most dealerships throw a new salesperson on the floor with a product brochure, a prayer, and a "just...
Building an SOP for Deal Desk Approval Speed: A Dealership Operations Checklist
Why Your Deal Desk Is Stuck in Traffic (And How to Fix It) Back in 1986, when the internet barely existed and most dealerships still used fax machines to send ...
Open-Book Management at Your Dealership: What's Actually Changed Since 2020
You've probably heard the pitch before: "Open-book management will transform your dealership culture, align your team with profitability, and solve your turnove...
The Real Problem With Week-Long Training Programs
Most dealerships approach service retention training like a mandatory HR checkbox. You block off an entire week, pull your team off the floor, run through a Pow...
Train Your Sales Team on Lead Generation Without Losing a Productive Week
The Training Problem Nobody Talks About: Getting Your Sales Team Ready to Hunt Their Own Leads Back in the 1970s, car salespeople didn't have the internet. The...
The Real Reason Your Video Content Stalls
How many test-drive videos are sitting on your team's phones right now that never make it to your owned channels? That's not a rhetorical jab—it's a real opera...
Train Your Team on a Referral Program in One Shift—Without Losing Productivity
How many of your team members can actually explain your dealership's referral program without pulling up a piece of paper? If you're like most GMs, the answer ...
Train Your Team on Loyalty Programs Without Losing a Week to Meetings
Most dealerships train their team on loyalty programs exactly the wrong way, and it costs them a week of productivity and a month of confused execution. You al...